Terms & Conditions


Growing Mart provides its services to you subject to the following terms and conditions. These terms and conditions are intended to help keep growingmart.com, a safe and better place to trade. It is strongly recommended that you read and understand these Terms & Conditions carefully.

Acceptance of terms and conditions

Growing Mart is intended to be a platform for end-consumers desirous of purchasing product(s) for domestic self-consumption. If you are a retailer, institution, wholesaler or any other business user, you are not eligible to buy products from growingmart.com.

Persons who are "incompetent to contract" within the meaning of the Indian Contract Act, 1872 including un-discharged insolvents etc. are not eligible to use the Site. If you are a minor i.e. under the age of 18 years but at least 13 years of age you may use the Site only under the supervision of a parent or legal guardian who agrees to be bound by these Terms of Use. If your age is below 18 years your parents or legal guardians can transact on behalf of you if they are registered users. You are prohibited from purchasing any material which is for adult consumption and the sale of which to minors is prohibited.

Amendment of terms and conditions

Growing Mart is operating in a changing commercial, technological and regulatory environment. PNJ Growing Venture may at any time modify the terms & conditions of use of the Website without any prior notification to you. You should regularly review the Terms & Conditions on the Site. In the event the modified Terms & Conditions is not acceptable to you, you should discontinue using the service. However, if you continue to use the Service you shall be deemed to have agreed to accept and abide by the modified terms & conditions of use of this Site. Growing Mart, in its sole discretion and without liability, reserves the right to terminate or refuse your registration.

Services overview

As part of the registration process on the Site, Growing Mart may collect the following personally identifiable information about you like Name including first and last name, Alternate email address, Mobile phone number and contact details, Postal code, Demographic profile (like your age, gender, occupation, education, address etc.) and information about the pages on the site you visit/access, the links you click on the site, the number of times you access the page and any such browsing information.

Account & Registration Obligations

All shoppers have to register and login for placing orders on the Site. You have to keep your account and registration details current and correct for communications related to your purchases from the site. By agreeing to the terms and conditions, the shopper agrees to receive promotional communication and newsletters upon registration. The customer can opt out subscription by contacting the customer service.


We have made every effort to display the colours of our products that appear on the Website as accurately as possible. However, as the actual colours you see will depend on your monitor, we cannot guarantee that your monitor's display of any colour will be accurate.

Specific Warnings

Growing Mart is an information, communication and transaction service available to authorize user who access growingmart.com. We currently provides an online grocery & household shopping and delivery service and in future may provide additional shopping related services.

Our product prices may differ from other website and retail stores. We aim to ensure that prices of all products offered for sale are true and correct. Although prices of most of the products do not fluctuate on a daily basis but some of the commodities and fresh food prices do change on a daily basis. Some Products and its prices may be inaccurate also on account of technical issues and  typographical errors. In each such case, we reserve the right to cancel the order without any further liability. Subject to the foregoing, the price mentioned at the time of ordering a product shall be the price charged at the time of delivery.

Delivery will only be made to the delivery address that you specify when you confirm the given order.

♦ The person at the delivery address who receives the delivery is conclusively presumed to be authorized to receive and pay for the order.

If delivery fails or not done due to wrong address, recipient not available, premises locked or any other reason then Rs. 50 will be charged by the customer.

If full & final amount is not paid by the customer then delivery boy reserves the right to take back order. In each such case whole order will be cancelled and Rs. 50 will be charged by the customer.

In case of Heavy rains, bad weather or National/ Restricted holiday Company reserve the right to reschedule the delivery for another date.

Weekend or any other offer is valid for a limited time and based on availability of stocks. The company reserves the right to stop, change or modify any offers and prices without prior notice.

If we suspect any fraudulent transaction by any customer or any transaction which defies the terms & conditions of using the website, we at our sole discretion could cancel such orders.

If any money is payable by the User to the Company are not paid on the due date, the Company may without prejudice to any other rights or remedies that may be available to it suspend the Service provided to the User.

Objectionable Material 

You understand that by using this Site or any services provided on the Site, you may encounter Content that may be deemed by some to be offensive, indecent, or objectionable, which Content may or may not be identified as such. You agree to use the Site and any service at your sole risk and that to the fullest extent permitted under applicable law, PNJ Growing Venture shall have no liability to you for Content that may be deemed offensive, indecent, or objectionable to you.

You may not use the Site for any of the following purposes:

Disseminating any unlawful, harassing, libellous, abusive, threatening, harmful, vulgar, obscene, or otherwise objectionable material.

Transmitting material that encourages conduct that constitutes a criminal offence or results in civil liability or otherwise breaches any relevant laws, regulations or code of practice.

Gaining unauthorized access to other computer systems.

Interfering with any other person's use or enjoyment of the Site.

Breaching any applicable laws.

Interfering or disrupting networks or web sites connected to the Site.

Making, transmitting or storing electronic copies of materials protected by copyright without the permission of the owner.

You Agree and Confirm

That in the event that a non-delivery occurs on account of a mistake by you (i.e. wrong name or address or any other wrong information) any extra cost incurred by PNJ Growing Venture for re delivery shall be claimed from you.

That you will use the services provided by the Site, for lawful purposes only and comply with all applicable laws and regulations while using and transacting on the Site. You will provide authentic and true information in all instances where such information is requested of you. PNJ Growing Venture reserves the right to confirm and validate the information and other details provided by you at any point of time. If upon confirmation your details are found not to be true (wholly or partly), it has the right in its sole discretion to reject the registration and debar you from using the Services of this websites without prior intimation whatsoever.

That you are accessing the services available on this Site and transacting at your sole risk and are using your best and prudent judgment before entering into any transaction through this Site.

That the address at which delivery of the product ordered by you is to be made will be correct and proper in all respects.

That before placing an order you will check the product description carefully. By placing an order for a product you agree to be bound by the conditions of sale included in the item's description.

That before registering at Growing Mart you agree to be bound by all information like Growth Club membership conditions, Privacy Policy, FAQs, Delivery related queries, Cancellation & Payment related queries etc.

Governing and Jurisdiction

This User Agreement shall be construed in accordance with the applicable laws of India. The Court at Meerut (U.P.) shall have exclusive jurisdiction in any proceedings arising out of this agreement.